Tracking shows delivered, but I haven't received it!Updated a year ago
Every so often, the mail carriers will mark the packages as delivered incorrectly. It's amazing that with all of the technology used in shipping, that there are these kinds of issues! But we promise, we'll help make sure you are taken care of! The good news is that if this happens, shipments are typically delivered within the next 1-2 business days.
While you are patiently, or unpatiently, waiting (we get it 😂 ) here are somethings to do in the meantime.
- Check all doors to the delivery address, as well as in the bushes
- Check with your neighbors (unfortunately, delivery people do make mistakes)
- Post on your neighborhood page
If there's no update on delivery in that time, reach out to [email protected] and let us know and we will start taking the right actions!